A program that prepares individuals to assist customers with inquiries and problems in frontline call centers, help desks, teleservice centers, and online. Includes instruction in user interfaces and user behavior, principles of hardware and software systems operation, customer interaction skills, telephone and e-mailing skills, data entry, and database and Internet searching and retrieval.
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| Rank | School Name | Students | % of Total | Total On-Campus Cost |
|---|---|---|---|---|
| 1 | Rio Salado College | 796 | 18% | $3,494 |
| 2 | Central Georgia Technical College | 470 | 10% | $4,378 |
| 3 | Sinclair Community College | 160 | 3% | $3,830 |
| 4 | Columbus Technical College | 63 | 4% | $4,551 |
| 5 | East Los Angeles College | 30 | 0% | $3,137 |
| 6 | Lower Columbia College | 20 | 2% | $4,734 |
| 7 | Louisiana Delta Community College | 19 | 1% | $5,378 |
| 8 | Wiregrass Georgia Technical College | 16 | 1% | $4,070 |
| 9 | Albany Technical College | 15 | 1% | $3,512 |
| 10 | Wisconsin Indianhead Technical College | 14 | 1% | $6,689 |
| 11 | Baton Rouge Community College | 7 | 0% | $5,521 |
| 12 | Georgia Northwestern Technical College | 7 | 0% | $4,298 |
| 13 | Lane Community College | 7 | 0% | $17,724 |
| 14 | Shasta College | 7 | 0% | $11,397 |
| 15 | Francis Tuttle Technology Center | 6 | 1% | N/A |
| 16 | Central New Mexico Community College | 6 | 0% | $3,066 |
| 17 | North Georgia Technical College | 6 | 1% | $10,331 |
| 18 | Lansing Community College | 5 | 0% | $4,330 |
| 19 | Mid-State Technical College | 5 | 1% | $6,392 |
| 20 | Allan Hancock College | 5 | 0% | $3,269 |
| 21 | Oconee Fall Line Technical College | 4 | 1% | $5,525 |
| 22 | Canadian Valley Technology Center | 3 | 1% | N/A |
| 23 | Community College of Rhode Island | 3 | 0% | $5,764 |
| 24 | Laramie County Community College | 3 | 0% | $14,210 |
| 25 | Olympic College | 3 | 0% | $18,621 |
| 26 | Virginia College-Augusta | 2 | 1% | $13,140 |
| 27 | Bristol Community College | 2 | 0% | $6,776 |
| 28 | Highline College | 1 | 0% | $4,896 |
| 29 | College of the Canyons | 1 | 0% | $3,073 |
| 30 | Spokane Community College | 1 | 0% | $4,681 |
| 31 | Ridge Technical College | 1 | 1% | $5,394 |
| 32 | Lorain County Community College | 1 | 0% | $4,544 |
| 33 | Palo Alto College | 1 | 0% | $4,311 |
This list indicates the number of students that completed the Customer Service Support/Call Center/Teleservice Operation program at the schools above.
It is not necessarily an indicator of academic rigor or quality of education.
Note that some schools do not have enough data to be ranked, and these schools will not appear in our lists.